B.S.P’s KIRAKIRA AGENT ACTED ACCORDINGLY, SAID MAKIRA P.S. SITAI

“The reason they gave is that they were advised from the BSP Headquarter through the branchless banking department to halt the customer who does not have ATM cards. This is because when BSP started to introduce its branchless banking agencies and the mobile banking, a lot of people are very canning. They are dishonest about their account balances.”

The Provincial Secretary says such dishonest practices are also causing overdrafts for the clients and even the provincial government as a BSP agent administrator.

“Such practices have caused a lot of overdraft problems to the account holders and clients and because they are withdrawing from us, we are often also penalized of the commission that we supposed to receive.”